At Dopamine Hits, we prioritize accuracy and quality through a multi-stage fulfillment process. Because we specialize in inclusive, extended-size footwear, we utilize a dedicated professional "go-between" to ensure your order meets essential standards before it leaves for your destination.

1. Professional Warehouse Inspection
Every order is received at our partner’s specialized fulfillment center, where it undergoes a standardized inspection. This process is designed to catch errors before they cross international borders:

• Size Accuracy Check: The physical shoe is verified against your ordered CN Size and corresponding millimeter (mm) measurement.
• Quantity & Specification Match: Verification that the correct item and quantity are prepared for dispatch.
• Visual Condition Assessment: A general check for any obvious manufacturing defects or faults to ensure you receive a product in top condition. 

2. Secure Professional Packaging
Once the inspection is complete, your shoes are handled by packaging experts who use quality materials to ensure they are protected during international transit. 

3. Final Sale & Quality Assurance
Due to the nature of our international sourcing, we cannot accept returns or refunds for sizing errors. Please ensure your millimeter (mm) measurement is accurate before checkout. Returns are only accepted in the event of a documented manufacturing defect or damage upon arrival.

Our No Returns/Refunds policy is in place because we invest in upfront inspection steps to get it right the first time.

• Your Protection: While we do not offer returns for sizing errors, we stand by the quality of our fulfillment. If your product arrives with documented manufacturing damage that was missed during inspection, please contact us within 7 days of delivery with photos for a resolution.